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FAQ

Q: Where are you located?

A: Coffeeland’s US headquarters are located at 2121 South Business PKWY, Ontario, California.

Q: What is your minimum Wholesale Requirement?

A: We offer our Wholesale Program from 100 lb of roasted coffee beans (whole bean or grounded). Contact us today if you have additional specifications and requirements.

Q: What do you roast on?

A: We use dedicated Loring Smart Roasters. Using less gas than traditional roasters, Loring roasters run much cleaner in terms of emissions and exhausts.

Q: What is your return policy?

A: We stand 100% by our satisfaction guarantee policy. If you have a concern with our products, contact us within 30 days of purchase, , no questions asked.

Q: What is your roasting capacity?

A: Our roast capacity roasts with a minimum of 100 lb to 50 tons per month.

Q: Can I get an invoice for my order?

A: All invoices are electronically generated via E-Mail.

Q: How should I store my coffee?

A: We recommend storing your coffee in our reusable sealed coffee bags and in a dry and cool place.

Q: Do you offer Certified Organic and Fair Trade coffees?

A: Yes, Coffeeland is USDA Organics-certified facility. We also offer Fair Trade and NON-GMO coffee.